Merchant Operations Manager (Offers & Co-marketing), Merchant Growth

About the Role

You will play a pivotal role in owning Taiwan’s Offers performance and growth, overseeing the co-marketing deal desk, and managing co-fund planning and governance. This role requires a blend of strategic thinking, commercial acumen, and strong cross-functional communication skills.

This is not a quiet role. The Co-marketing and Affordability workstream sits at the intersection of merchant revenue, consumer promotions, and P&L governance — with high stakeholder complexity (AM team, Consumer Ops, COps, Finance) and real commercial accountability. If you are looking for a role with clear playbooks and low ambiguity, this is not it. If you want to own something meaningful, build your commercial muscle, and operate with high visibility, this is one of the best.

Your Impact in Role

• Own Taiwan’s Offer attainment — monitor Offer adoption, engagement, and churn across merchant segments. Drive growth and mitigation actions, producing weekly and monthly performance reviews for leadership.
• Oversee the co-marketing deal desk and resource planning — a critical lever for merchant growth — by leading resource planning with the Consumer team, ensuring campaigns are well-structured and tailored to merchant needs, and tracking co-marketing effectiveness through data-driven analysis.
• Lead quarterly co-fund budget allocation & review by developing and refining methodology, aligning with business leads, and confirming budgets with key stakeholders — ensuring co-fund spend maximizes return and meets P&L objectives.
• Develop analysis to support business decisions on Offers and Affordability — synthesizing data insights, experiment results, and market signals to surface actionable recommendations for platform growth.
• Partner cross-functionally with Account Management, Consumer Operations, Product, COps, and Martech teams to align strategies with overall business goals, and communicate regularly with senior leadership on the performance and direction of Offers and Affordability initiatives.

The Experience You'll Bring

• Commercial acumen & stakeholder management: Partner closely with the Account Management team to drive Offer attainment through co-marketing frameworks and high-impact campaigns. Strong commercial sense and clear communication across stakeholders is essential.
• Analytical thinking & creative problem solving: Proactively identify opportunities to unlock Offer growth for merchants, size opportunities in ambiguous environments, and translate analysis into clear strategic recommendations that drive action.
• End-to-end data & performance analysis: Own the full analysis lifecycle — from data pulling with SQL to performance tracking and insight development — to inform strategy and surface what matters.
• Executional excellence: Manage and deliver end-to-end projects with autonomy across multiple work streams in a fast-paced environment.

Preferred Qualifications

• Experienced in developing co-marketing campaigns and resource planning for business partners
• Strong SQL and analytical skills
• Experienced in sales enablement, go-to-market strategy is a plus.

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.