Sr. Operations Manager, Driver Growth

At Uber, we’re reimagining the way the world moves for the better. That means being bold in our decisions and building for something bigger.

At Taiwan Mobility, we #GoGetIt - You’ll get to work on challenging problems that require deep strategic thinking to unlock the potential for growth bets. 

We’re also #buildwithheart - you’ll be able to get access to projects that would highly impact the customers and local communities. This isn’t about cutting and pasting from a playbook, it’s about writing the playbook.

About the role

Looking to shape how the world moves? This role leads the Driver Growth team for Taiwan Mobility, directly impacting how thousands of drivers earn every week.

You will drive driver growth through disciplined operational planning, including investment planning, acquisition initiatives, sales team leadership, and strategic partnerships that strengthen our mobility ecosystem.

From identifying new growth channels to removing funnel friction, improving conversion, and optimizing onboarding—you will own and scale the end-to-end acquisition strategy.

What You’ll Do

• Strategic Planning - Contribute to setting the strategy, direction and priorities for the Driver growth team.
• Unlock the growth - Sharpen and deliver growth acquisition strategy across operations, product and marketing channels
• Spend analytics - Go deep on spend levers (such as incentives and marketing) and identify areas of efficiency and incrementality optimization.
• Sales Leadership – Lead and develop a nationwide sales team, removing blockers and driving performance against ambitious driver growth targets.
• Project Management – Drive cross-functional collaboration with local, regional, and global teams to deliver impact.

Basic Qualification 

• 4+ years of experience in management consulting, sales, business development, or strategic operations in fast-paced environments; 2+ years of people management preferred.
• People Leadership – Proven ability to lead teams, translate strategy into execution, and deliver results.
• Structured Problem Solving – Ability to break down ambiguous problems and solve them using data-driven insights.
• Collaboration & Communication – Strong stakeholder management skills, with the ability to align and execute across functions under tight timelines.
• Business Acumen – Naturally curious, with strong instincts for how businesses operate and grow; motivated to scale Uber’s model locally.
• Operational Excellence – Experience building, optimizing, and scaling end-to-end processes.
• Advanced business fluency in English and native/fluency in Mandarin.

Preferred Qualification 

• People Management – 4+ years of people management experience, ideally leading sales teams.
• Business Operations – Strong understanding of how sales performance ties to broader business strategy, with the ability to support the design and optimization of sales incentive structures.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.