Operations & Logistic Manager, Rider

About the Role

We are seeking an analytical and strategic individual to lead the Rider&Safety vertical across Argentina for Uber’s Mobility business. This role will help shape the rider growth and engagement strategy as well as our safety strategy.

You will be responsible for identifying key improvement levers, translating data into actionable insights, and driving initiatives in partnership with Central and Local Ops teams.

This role is ideal for someone who combines strong analytical skills (SQL, data tools, AI) with structured thinking and clear communication.

What You Will Do

• Own and monitor the performance of key rider and safety metrics, from funnel conversion to experience and marketplace impact
• Translate rider signals into actionable insights, explain user behavior, retention dynamics, and experience trends.
• Proactively identify emerging issues across markets and recommend actions to protect user experience and business performance.
• Synthesize quantitative and qualitative inputs (data analysis, support tickets, user feedback, competitive insights) to develop a comprehensive view of the pain points.
• Partner with Regional and Local Operations teams to design and execute initiatives that improve rider funnel and minimize incident rates.
• Develop and maintain clear communication tools (dashboards, weekly insights, narratives) to align Product, Operations, and Marketplace teams.

What You Will Need

• Bachelor's degree with 2 - 4 years of experience in Strategy, Operations, Analytics, Consulting, Marketplace Operations, Product Operations, Business Intelligence or related fields, but we will consider candidates with other backgrounds if they meet our other requirements.
• Strong analytical and data-driven mindset, with proficiency in SQL (Python or other programming languages is a plus).
• Proven ability to translate complex data into clear, structured insights that inform strategic decisions.
• Excellent communication skills, with the ability to simplify complexity and tailor messages to diverse audiences.
• Strong stakeholder management and influencing skills; comfortable driving alignment without direct authority.
• Highly organized with strong project management capabilities; able to own initiatives end-to-end with a hands-on, owner mindset.
• Experience developing analytical frameworks to support product, channel, or operational strategies.
• Professional proficiency in English and Spanish.

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.