Manager II, Account Management, Direct Enterprise (Annual Plan)

About the role and team

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. As the Grocery Lead for Uber Direct, you will join a leadership team dedicated to transforming how businesses deliver to their customers. You’ll be at the forefront of our delivery-as-a-service mission, bridging the digital and real worlds to power movement across the grocery and retail ecosystems.

This role is for a builder who thrives in the messy reality of doing big things. You will navigate the intense pace and ambiguity of a "start-up within a scale-up," balancing high-level go-to-market strategy with the hands-on grit required to close enterprise deals. If you are a resilient leader who can earn trust fast and solve problems that don't come with a script, this is where you’ll make your mark.

What you’ll do

• Build and lead a high-performing team of Sales Executives and Account Managers, raising the bar for excellence through commercial coaching and accountability.
• Navigate the complexity of the market’s grocery and retail landscape to define and execute a winning go-to-market strategy that differentiates Uber Direct in a competitive market.
• Own the full enterprise sales cycle, from solution design and lead qualification to navigating tough pricing negotiations and securing long-term partnerships.
• Collaborate cross-functionally with Product, Operations, and Legal to unblock challenges and advocate for merchant needs that drive our product roadmap forward.
• Scale our impact by identifying and managing strategic partnerships with 3PL providers and aggregators to provide end-to-end logistics solutions.
• Monitor operational reliability and pipeline health, using data to drive decisions and ensure we deliver on our promises to merchants and their customers.

Basic Qualifications

• 5+ years of experience, ideally in Sales, Account Management, or Business Development within e-commerce, logistics, or tech environments.
• Proven leadership experience managing teams and driving accountability in fast-paced or disruptive industries.
• Strong analytical capabilities with a track record of using data (Excel/Google Sheets) to drive commercial decisions and measure impact.
• Professional fluency in the local language and English.
• Bachelor’s degree or equivalent practical experience in a relevant field.

Preferred Qualifications

• Experience managing complex enterprise sales cycles, including RFQs, RFPs, and multi-party negotiations.
• Deep domain knowledge in 3PLs, last-mile delivery, or the retail tech ecosystem.
• Demonstrated ability to launch and scale a new business line (0-to-1) within a larger organization.
• Advanced proficiency in SQL and experience with Salesforce for pipeline reporting.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.