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Automation Specialist II

Location
Hyderabad, India
Team
Customer Support
Subteam
Customer Support
Posted on
Oct 28, 2026

 About The Role

The team known as CommOps Policy Developers, also referred to as COPD, undertakes the essential task of "codifying" policies on a global scale, encompassing all touchpoints within the support framework, and seamlessly integrating them with the Policy engine. This team is responsible for the systematic implementation of policies across a diverse range of interfaces.

The candidate will work with a team of developers to create, maintain, and automate processes to assist regional, and global operations. The role would require large collaboration with other team members and stakeholders. The candidate needs to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination, and ability to work with your team to make a big impact.

What You Will Do

  • Collaborate with stakeholders and develop automations
  • Drive analysis on projects and important strategic decisions, improving the experience for our driver partners and riders
  • Write well designed, testable, and efficient code that powers our policies
  • Coordinate with other members of the Community Operations team across the Globe to measure the impact and efficiency of new products and business processes
  • Build, maintain, and automate detailed processes for city, regional, and global operations

What You Will Need

  • 1-2 years of work experience in Software Engineering
  • Exceptional JavaScript knowledge with strong SQL background
  • Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
  • Ability to quickly learn and transfer knowledge to the team 
  • Strong communication and organization skills
  • Effective people and stakeholder management skills.
  • Good to Have Intermediate Python Basic Golang  

Tool & Technologies

  • Excellent SQL, Javascript Programming/coding skills and JSON data manipulation.
  • Knowledge of code management via GIT
  • Knowledge of Databases (Vertica, PostgreSQL)
  • Knowledge of GraphQL &/or Lucid Charts is a plus

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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