Associate Program Manager, Tech - Program Management (Tech)
- Location
- Bengaluru, India / Hyderabad, India
- Team
- Engineer
- Subteam
- Technical Program Management
- Posted on
- Sep 2, 2026
About the role and team
The GSS - Scaled Operations team is transforming how operational work gets done by combining program management, operational expertise, software development, and AI.
We are looking for an Associate Program Manager (L2) who can identify opportunities to improve operational workflows and build solutions to address them.
You will work closely with other operations Program Managers to understand pain points, identify repetitive or inefficient work, and determine where AI automation can fundamentally improve the process. You will then prototype and build solutions — writing code, integrating APIs, working with LLMs and AI agents, and developing lightweight internal tools and automations. For larger or more complex opportunities, you will partner with the broader Engineering Services organization to productionize and scale it.
This role is ideal for someone who enjoys both solving operational problems and building technology.
What you’ll do
Discover & Prioritize Automation Opportunities
Partner with Uber Program Managers and Operations teams to understand workflows, pain points, manual effort, quality issues, and operational constraints
Build and maintain a pipeline of AI and automation opportunities
Prioritize opportunities based on potential impact, technical feasibility, complexity, and time to value
Research emerging AI capabilities and identify practical applications for Scaled Operations
Build AI & Automation Solutions
Develop prototypes, proof-of-concepts, automations, internal tools, and AI-powered workflows
Build workflows using LLMs, AI agents, RAG, structured data extraction, classification, summarization, and other AI techniques
Build lightweight interfaces or tools that allow Operations teams to interact with automation
Establish appropriate evaluation frameworks for AI solutions, including accuracy, precision/recall, automation rate, latency, cost, and human override rates
Run pilots with Operations teams and incorporate feedback rapidly
Partner with the broader Engineering Services organization to transition the solution into a scalable, production-grade platform or application
Basic Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, Operations, Business, or a related discipline
Upto 2 years of experience in automation, analytics, or a related field
Programming ability in at least one language such as Python, GoLang, or similar
Experience building AI/GenAI prototypes or production applications, using LangChain, LangGraph, or similar frameworks
Strong written and verbal communication
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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Health, life and disability
Comprehensive coverage to give you and your loved ones peace of mind.
Wellbeing and lifestyle
Benefits that support you holistically, including mental health support, wellbeing reimbursement, and monthly Uber Credits.
Parental and family care
Support for every stage of family life, from offsetting partial expenses with family planning benefits to a gender-neutral paid parental leave of 18 weeks.
Why Uber?
Here, your work helps move the real world — through streets, stores, airports, hospitals, homes, businesses, and cities across 70+ countries. We build technology that helps people go where they need to go, get what they need, earn on their terms, and keep cities moving.
The problems are complex, the pace is fast, and the impact is visible. Whether you’re building from 0 to 1, improving systems at massive scale, or experimenting with new technology, you’ll help support 40 million trips a day while working with people who raise the bar and support you as you grow.
Every step toward your next move
Apply
See a role that moves you? Apply. This is your entry point to work that has real-world impact at global scale. We’re always building, always growing—new roles open often, so timing matters.
