Operations & Logistics Manager

*** HYBRID ROLE, BASED IN SAN JOSE, COSTA RICA ***

About the role and team 

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. You’ll need to take ownership, stay adaptable, and build with both urgency and care. If you’re energized by challenge and motivated by real-world impact — this is where you’ll grow.

As a Strategy and Operations Manager, you will be the engine behind launching and scaling bold new ideas that take products from 0 to 100. You will own initiatives end-to-end, from business case development to post-launch optimization, navigating the intersection of strategy, operations, and entrepreneurship. This role is built for those who thrive in ambiguity and are ready to influence how Uber innovates and competes in a fast-changing market.

What you’ll do 

• Own and scale new growth initiatives with full accountability for customer experience, P&L performance, and promotional budgets.
• Design and run experiments to test new opportunities, building and executing go-to-market plans for complex launches and campaigns.
• Navigate internal complexity by partnering with global product, finance, and marketing teams to tailor solutions for local market needs.
• Lead cross-functional collaboration, ensuring priorities are delivered through strong project management even when facing shifting priorities.
• Solve messy, high-impact problems by breaking down complex data into actionable insights and structured plans.

Basic Qualifications 

• University degree in a quantitative field such as Economics, Finance, Engineering, Computer Science, or equivalent experience.
• Minimum 3 years of experience applying analytics to tackle business problems in consulting, banking, or high-growth tech environments.
• Proficiency in Excel/Sheets and experience with data-driven decision-making.
• Experience with SQL.

Preferred Qualifications 

• Experience representing a company externally with partners, clients, or stakeholders.
• Familiarity with product experimentation and growth-stage environments.
• Proficiency in data visualization tools like Tableau or programming languages like Python.
• Ability to demonstrate systems thinking and resilience in high-ambiguity situations.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.