About the role and team

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Business Development member, you are responsible for our most complex, high-revenue segments where the stakes are high and the path forward isn't always clear. This isn’t a transactional sales role; it’s about strategic partnership and technical influence in an environment that moves at a relentless pace.

The reality of this work is often messy—you’ll be balancing aggressive revenue targets with the need to resolve high-priority client outages and technical blockers. You’ll thrive here if you are a resilient, data-driven "owner" who can influence without authority, turn raw data into new program recommendations, and lead both clients and internal teams through constant change. If you are energized by the challenge of bridging digital solutions with real-world business needs, this is where you’ll make your mark.

What you’ll do

Provide high quality support to clients
Meet sales or revenue generation goals
Sell to, onboard, and manage relationships with clients
Engage in lead generation or prospecting
Uncover prospects’ business challenges and highlight the business’ value proposition
Communicate with clients over various mediums
Identify best practices for sales
Communicate and engage with external stakeholders
Support team with campaign and/or prioritization management
Partner with internal teams to drive business recommendations
Sell to or manage large or high revenue segments
Upskill team members through consolidating best practices (e.g., SME, Product Strategy, and local expertise)
Partner with internal stakeholders to resolve or escalate client concerns & outages
Analyze and track trends & issues
Collaborate with Sales and/or Ops team to upsell, upskills, and provide product recommendations to drive sales
Identify and recommend new programs based on data
Demonstrate strong product knowledge

Basic Qualifications

At least 1 year of sales or account management experience providing support via email and phone.
Proficiency in English and French, demonstrating clear verbal and written communication.
Exceptional communication and organizational skills, with a proven ability to move projects forward across multiple cross-functional stakeholders.
Strong time management skills and a track record of meeting goals autonomously in a target-driven environment.
Logical and data-driven decision-making ability with a high degree of influencing power.

Preferred Qualifications

At least 2 years of customer support experience in a B2B, sales, case management, or client management environment.
Experience providing chat-based support in a fast-paced technical setting.
Proven resilience in navigating tough negotiations and overcoming difficult client objections.
Demonstrated experience coaching and motivating peers to raise the team's talent bar.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.