Transaction Monitoring Specialist
- Location
- Krakow, Poland
- Team
- Customer Support
- Subteam
- Customer Support
- Posted on
- Jul 7, 2026
We are looking for a compliance investigator with an analytical mindset, who likes to dig into details and is ready to go the extra mile in order to prevent fraudulent activities and mitigate financial losses.
What you'll do
- Conduct manual case by case investigations in order to surface illegitimate and non compliant transactions as well as high risk activities (90% of workload)
- Work with high-impact and brand safety related issues in a responsible way by tailoring your approach to different scenarios
- Summarize findings from your investigations into trends and meaningful, timely actionable items and recommendations
- Gather knowledge about all kinds of fraud happening during Uber rides & eats orders and the methods the company is using to tackle them. Share findings with teams and relevant invested parties
- Work cross functionally within the Krakow office, with regional coordinators in EMEA
What you'll need
- Experience in analytical and/or data-driven fraud/compliance investigation
- Extreme attention to detail and willingness to dig into the rabbit hole to understand the situation when standard methods and procedures do not produce results
- Advanced written and spoken English
- Very good written communication skills
- SQL knowledge is a plus, but not required
What we offer:
- Base compensation + performance bonus
- Private medical plan (covered by the company)
- Uber credits (monthly allowance to spend on food delivery and rides)
- Catered lunches and onsite snacks and drinks
- Additional training and courses (clear career path)
- Team building activities, company events
- Relocation package (if you need to relocate to Poland for this role)
- Friendly atmosphere, casual dress code
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.







