Senior Account Manager, Franchisee - Uber Eats, France

As a Senior Franchisee Account Manager, you'll run a book of 80-100 franchisee groups and act as their commercial partner on the delivery channel: Diagnosing their performance, identifying the highest-impact levers, and converting them into measurable topline growth.

You'll spend roughly half your time in the field and on the phone with operators, and the other half planning, analyzing, and sharpening the next move.

What you'll do

• Own your franchisee portfolio growth: identify opportunities and drive levers (pricing, promos, ads, ops, hours) for profitable, sustainable performance.
• Sell daily: structured outreach, strong discovery, pitching and closing (≈50% of time in field/calls).
• Run disciplined sales Ops: account plans, Salesforce tracking, pipeline management, and conversion ownership.
• Execute strategy locally: adapt HQ priorities to each franchisee using data and local insights.
• Continuously improve: analyze performance, refine approach, and optimize results week over week.
• Support team growth: share best practices and act as a reference for peers.
• Leverage data: build insights, validate recommendations, and demonstrate impact.
• Lead business reviews: align on performance, priorities, and secure commitments.
• Represent the field internally: share insights with Ops, Product, and Marketing.

Basic qualifications

• 5+ years in account management, consultative sales, or business development (book-of-business model preferred).
• Strong sales skills: structured discovery, pitching, closing, and proven impact on conversion metrics.
• Highly organized and autonomous, able to manage a large portfolio effectively.
• Solid CRM discipline (Salesforce or similar) and pipeline management.
• Strong negotiation skills and ability to influence cross-functionally.
• Analytical mindset with good Excel/GSheets skills; able to build business cases independently.
• Fluent in French & English; based in Paris with willingness to travel.
• Bonus: experience in franchise networks, QSR, restaurant tech, digital media, or ads platforms.
• Bachelor’s degree or equivalent experience.

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.