Senior Enterprise Account Manager, Uber Eats Japan

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About the Role

The mission of the Enterprise-Large team is to accelerate growth and drive strategic value for top-tier partners (50+ stores) on the Uber Eats platform.

As a Senior Enterprise Account Manager, you will manage a portfolio of 10–15 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won’t just impact a client’s sales—you will influence their overall digitalization strategy and long-term business evolution.

Your Impact in Role

• Portfolio Management: Manage 10–15 high-impact enterprise accounts, acting as the strategic lead for their growth on the platform.
• C-Level Engagement: Build and maintain relationships with C-level executives and key decision-makers to identify new opportunities and influence future digitalization roadmaps.
• Strategic Planning: Develop and execute Joint Business Plans (JBPs), ensuring all commercial targets and partnership milestones are met.
• Performance Insights: Monitor the WoW rhythm of the business, utilizing data to identify hidden trends and proactively address performance gaps.

The Experience You'll Bring

Basic Qualifications

• Experience: Proven track record in Solution Selling and managing large-scale enterprise accounts.
• Negotiation & Influence: Strong communication skills with experience negotiating with C-level stakeholders and high-level decision-makers.
• Strategic Execution: Ability to develop solid Joint Business Plans (JBPs) and a commitment to closing deals that align with these targets.
• Language: Business-level proficiency in both Japanese and English.

Preferred Qualifications

• Industry Background: Experience in the technology, e-commerce, digital media, or food & beverage sectors.
• Analytical Mindset: Comfortable using data to tell a story and influence partner behavior (data-driven decision-making).
• Agility: Proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities.
• Growth Mindset: A proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business.

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.