Senior Market Expansion Manager

#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About The Team

Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers. We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures.

2025 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life. We aim 2x Active store by end of 2027.

#GoGetIt embodies the attitude and mindset of Delivery at Uber. We need to ensure that we are growing all sides of our marketplace (merchants, delivery partners and eaters), so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and delivery partners.

About the Role

Uber is a technology company whose mission is to reimagine the way the world moves for the better. We connect consumers and restaurants, grocers, and other merchants so they can buy and sell meals, groceries, and other items, then we match them with independent delivery service providers.

Our technology helps people connect and move in over 70 countries and 10,000 cities around the world. Uber Eats Japan is seeking a sales manager to lead our outbound sales representatives - someone who does this with both short and long-term market goals in mind. You will ensure that the right people and processes are in place to get there. You'll work closely with your peer sales managers, program manager, onboarding team, and with support from XFN team.

Your Impact in Role

• Build and manage a successful Outbound sales acquisition team responsible for exceeding sales KPIs and working closely with leadership and cross-functional teams.
• Be a strategic thought partner to the SMB and broader restaurants organization in regards to customer engagement, onboarding, restaurant partnerships & expansion plans.
• Drive and monitor successful execution to achieve results. Implement an efficient sales management system, and drive the sales discipline required to achieve sustainable results.
• Execute in short-term with a high sense of urgency and accountability while maintaining a vision and preparing for long-term sustained success.
• Work closely in a matrixed environment with local, regional and global support, operations, marketing, strategy, analytics, design, engineering, and finance teams to grow your business.
• Create a high performance culture in your team centered on customer focus, including hiring & coaching for continuous growth.

The Experience You'll Bring

• Conversational level of English.
• 5+ years of experience in B2B high growth companies with a track record of sales performance and leadership experience in account acquisition.
• Sales transformation skills, stakeholder influencing skills and ability to manage through ambiguity are also core to success.

Preferred Qualifications

• 2+ years team management experience

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.